FAQs
Find answers to our frequently asked questions:
Q: What fabrics do you use in your products?
A: We opt for textiles made from natural fibers like silk, linen, cotton and wool.
Q: What is your refund policy?
A: We offer refunds or exchanges within 30 days of purchase for most items except sale items. Please refer to our refund policy on the bottom of the page.
Q: Do you charge for shipping?
A: We offer free shipping for orders over $99 within Canada and USA. Orders less than $99 have a small shipping fee calculated at the checkout.
Q: Where are you located?
A: We are located in Newmarket, Ontario, Canada, just North of Toronto.
Q: Do you ship outside of Canada?
A: We are proudly serving Canadian and US markets. At this time, we do not ship outside of Canada and USA, however we are working on expanding our services to international markets.